Terms & Conditions
1. About us
We are Connolly & McKenna, SIRET number 78873985200036
2. How to contact us
You can contact us by sending an email to info@connollyandmckenna.com.
3. These terms
These terms apply to any purchases you make on our website. Please read these terms carefully before you place any orders on our site, as they set out important information about your and our rights and obligations. Please note that you must agree to these terms before you place your order.
For the purposes of these terms, you are a ‘consumer’ if you are buying products from our site as an individual for purposes wholly or mainly outside of your trade, business, craft or profession.
Any reference to ‘we’, ‘us’ or ‘our’ in these terms is to Connolly & McKenna, and any reference to ‘you’ or ‘your’ is to the person placing an order on our site.
You must be at least 18 years old to place an order on our site.
We may make changes to these terms at any time. However, the terms which apply to your order will be those in force at the time you submitted your order to us.
Please print out or save a copy of these terms and any emails from us for your records, as we will not save or file a copy for you. These terms are only available in English and French.
4. Health Disclaimer
The team at Connolly & McKenna has no medical training, nor are we qualified in any way to provide factual information to the diagnosis or treatment of any condition that you may suffer from or which we may speak about on our website or in person.
In dealing with all medical conditions we would recommend that you seek the advice of a qualified medical professional in relation to the diagnosis and treatment of any condition that you may be suffering from.
All our customers are advised to undertake their own research on the uses of CBD and if they are unsure on any subject matter, to consult a trained medical practitioner before taking any CBD based product.
We advise anyone who is currently taking prescribed medical products to consult a qualified medical practitioner before taking any CBD based product.
Since CBD is classified as a food supplement, it is in no way a medicine and we make no claim that it is able to treat or cure any medical conditions. Connolly & McKenna products are not to be used for a medicinal purpose. They are intended solely as a food supplement.
When taking Connolly & McKenna’s products make sure that you follow the dosage guidelines outlined in the product details. In the unlikely event that you experience any side effects, stop taking the products immediately and consult a medical professional if the symptoms persist.
5. Orders
Please check your order carefully and correct any errors before you submit it to us.
After you place your order, we will send you an acknowledgment email to let you know that we have received your order. This does not mean that your order has been accepted by us. Your order is an offer to buy products from us on these terms.
Acceptance of your order by us takes place when we dispatch your order to you, at which point a legally binding contract is formed between you and us on these terms. We will send you a shipping confirmation email to let you know once your order has been dispatched.
If we do not accept your order, for example because we have been unable to pre-authorise the payment, the products are unavailable, you are under 18, or there has been a mistake regarding the pricing or description of the products, we will email you using the details you provided when you placed your order. We have the right to reject any order for any reason.
6. Availability
All orders are subject to availability. We cannot guarantee that any product will be available at any given time. In certain circumstances beyond our reasonable control, for example where there has been a change in law, we may need to stop selling certain products. If this happens and it affects your order, we will notify you by email, cancel your order and provide you with a full refund (including any delivery costs) if payment has already been taken.
7. Making changes to your order
If you would like to make any changes to your order after you have submitted it, please contact us as soon as possible and we will let you know if it is possible to change your order.
8. Product descriptions
Descriptions of our products are set out on our site.
Please read the product description carefully. Pictures and images of the products or their packaging on our site are for illustration purposes only. Your products and their packaging may vary slightly from those pictures or images.
We cannot guarantee that the colours displayed on your device will match exactly the appearance of your products.
All weights, sizes and measurements set out on our site are as accurate as possible but there may be a small tolerance of up to 1%.
9. Use restrictions
If you are a consumer, you must use our products only for domestic and personal use. You must not use our products for commercial, business or resale purposes.
10. Prices
Prices for our products are set out on our site. All prices are in euros and include VAT at the applicable rate,but exclude delivery charges. Delivery options are displayed on the order page.
Prices for our products and delivery charges may change at any time. Such changes will not affect existing orders.
If there has been an error on the site regarding the pricing of any of our products and this affects your order, we will try to contact you using the contact details you provided when you placed your order. We will give you the option to re-confirm your order at the correct price or to cancel your order. If we are unable to contact you, we will treat the order as cancelled and notify you by email.
11. Payment
Purchases made on www.connollyandmckenna.com are processed by Viva Wallet, which supports the following payment methods, card schemes and digital wallets:
- Visa
- Mastercard
- Maestro
- Diners – Discover
- Klarna
- American Express®
- Payconiq
- Cartes Bancaires
- Bancomat
- Alipay
- PayPal
- Apple Pay
- Google Pay
- Samsung Pay
All credit card and debit card payments need to be authorised by the relevant card issuer.
We will take payment from your card when you order. If the payment is unsuccessful, we will try to contact you using the contact details you provided when you placed your order. If we are unable to contact you, we will cancel your order and notify you by email.
12. Delivery options and costs
You will be given available delivery options to choose from when you place your order.
Your order will be delivered within the delivery period specified, depending on the delivery option you chose when you placed your order. We will deliver your order within 30 days of the shipping confirmation email.
Any delivery dates stated during the order process, or in your order acknowledgment or shipping confirmation emails, are estimates.
We will do all that we reasonably can to deliver your order within the delivery period If your delivery is delayed, we will email you to let you know as soon as reasonably possible. However, we are not liable to you for any losses you incur if delivery is delayed because of circumstances beyond our reasonable control (for example, severe weather, accidents or unpredictable traffic delays).
13. Delivery
We will deliver your order to the address specified by you when you placed your order.
We are not responsible for any delay in delivery caused by the unavailability of someone to take delivery of the products. It is your responsibility to contact the Post Office or Courier Company as applicable to arrange the collection or delivery of products that could not be delivered because you were unavailable.
14. International shipping
The products on our website are 100% legal in France but we cannot provide any information on the legal status of the product outside of France. We do offer international shipping of our products but the customer accepts the responsibility to inform themselves about their local laws, import, and custom regulations before ordering and they certify that the import to their country of the products ordered is legal. By placing an order from Connolly & McKenna they accept all responsibilities regarding the legality of the products that will be shipped to them.
Once your order has been delivered to your address or in accordance with the delivery instructions you provided to us, the risk in the products passes to you and the goods are classed as having been ‘delivered’. This means that you are responsible for the products and we are not liable to you if the products are stolen or damaged after they have been delivered to you. This does not affect your legal rights if the products are faulty or misdescribed.
15. Cancellation policy
You have the right to cancel your order without having to give a reason at any time before your goods are dispatched
Cancellation by Connolly & McKenna. We reserve the right to cancel your order if, for example: we have insufficient stock of the product; we do not deliver to your area .If we do cancel your order we will notify you by email and will refund to your credit card or debit card as soon as possible.
16. Refund policy
Due to the nature of our products and for reasons of health and hygiene, we are unable to make any refunds.
17. Damaged Products
Connolly & McKenna is not responsible for damages incurred during delivery. We advise that you consider purchasing insurance to protect your order.
18. Events beyond our control
We are not liable to you if we fail to comply with these terms because of circumstances beyond our reasonable control.
19. Our liability to consumers
If we breach these terms or are negligent, we are liable to you for foreseeable loss or damage that you suffer as a result. By ‘foreseeable’ we mean that, at the time the contract was made, it was either clear that such loss or damage would occur or you and we both knew that it might reasonably occur, as a result of something we did (or failed to do).
We are not liable to you for any loss or damage that was not foreseeable, any loss or damage not caused by our breach or negligence, or any business loss or damage.
Nothing in these terms excludes or limits our liability for any death or personal injury caused by our negligence, liability for fraud or fraudulent misrepresentation, or any other liability that the law does not allow us to exclude or limit.
Connolly & McKenna makes no claim that the information and products on the website are available, appropriate or legal outside of France. All information provided by us, through this website, links to or from other websites or by its employees over the phone and or email or any other transmission is purely for educational and informational purposes. This should never be interpreted as a recommendation to undertake a specific action. Connolly & McKenna does not guarantee that any information on this website or supplied printed material is up-to-date or accurate.
You are taking full liability for personal injury, damages, punitive measures, lost profit or revenues, loss of use of product or equipment and any loss of property that may result from the purchase, use or misuse of any product from Connolly & McKenna, its owners, agents and employees cannot be held responsible for the actions of its customers.
Our products do not have any medical value. Our products may not be used as a medicine or as a replacement for medicines.
All graphics on this site are for illustration purposes only. We reserve the right to change branding / packaging without notice. All illustrations, pictures, design, text and logos on this website are protected by copyright. Any commercial use of any of these contents is strictly prohibited without the written permission of Connolly & McKenna.
20. Your information
Any personal information that you provide to us will be dealt with in line with our Privacy Policy, which explains what information we collect and hold about you, and how we collect, store, use and share such information.
21. No third party rights
No one other than us or you has any right to enforce any of these terms.
22. Complaints
If you are unhappy with us or the products you ordered, please contact us at info@connollyandmckenna.com
23. Governing law and jurisdiction
If you are a consumer, the laws of France apply to these terms.
The products on our website are 100% legal in France but we cannot provide any information on the legal status of the product outside of France. We do offer international shipping of our products but the customer accepts the responsibility to inform themselves about their local laws, import, and custom regulations before ordering and they certify that the import to their country of the products ordered is legal. By placing an order from Connolly & McKenna they accept all responsibilities regarding the legality of the products that will be shipped to them.
24. General terms
You are not allowed to transfer your rights under these terms to anyone without our prior written consent. We may transfer our rights under these terms to another business without your consent, but we will notify you of the transfer and make sure that your rights are not adversely affected as a result.
If any provision of these terms (or part of any provision) is or becomes illegal, invalid or unenforceable, the legality, validity and enforceability of any other provision of these terms will not be affected.
If you breach these terms and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these terms.
